General terms and conditions

GENERAL RULES AND TERMS OF USE OF acasamiaplovdiv.shop

These General Terms and Conditions regulate the relations between the online store A CASA MIA , owned by "GALATEO 1.0" EOOD, and the Users of the online store A CASA MIA who shop through the site acasamiaplovdiv.shop , determining the rules for using the site, including the conclusion of a contract for buying and selling through this site.

The terms "we" and "our" within the site acasamiaplovdiv.shop refer to the online store A CASA MIA, owned by "GALATEO 1.0" EOOD.

Online store A CASA MIA, owned by "GALATEO 1.0" EOOD offers this site with all the information, tools and services available on it provided that you, as a User, accept all the rules, information and conditions contained in these General Terms and Conditions .

By visiting our site and/or purchasing from us, you declare that you have read and accept the following terms of use (" General Terms and Conditions of Use " or just " Terms "), which contain terms, requirements, rules, information, cited in this document or accessible by hyperlink. These Terms of Use apply to all Users of the Site, including but not limited to visitors, suppliers, customers, merchants, commenters, etc.

Please read these Terms carefully before accessing or using our site. By accessing or using any part of the site, you agree to be bound by these Terms . If you do not fully accept the terms and conditions of use of our site, you will not be able to access it.

Any new features and tools added to our store will also be subject to these Terms . You may review the most recent version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting them on our site. It is your responsibility to periodically check for changes. Your use of our site following the changes constitutes your acceptance of the changes.

We make great efforts to offer clear and accurate information. We aim to present you with the most important and accurate information about the goods offered, however, it is possible that product descriptions are incomplete. Errors, omissions and inaccuracies may occur due to technical reasons, for which we apologize in advance.

We reserve the right to change the features and prices of the goods we offer at any time and without prior notice. Due to technical reasons, inaccuracies may also occur, for which we apologize in advance.

All goods, including those in promotional campaigns, are offered while supplies last, even if not explicitly stated.

The description and prices of the products offered are subject to change at any time, at our discretion, without obligation to give notice. We reserve the right to stop selling any product at any time for any reason.

Our online store is hosted by Shopify Inc., which provides us with the online shopping platform.

Information about us as a Seller:

GALATEO 1.0 EOOD • PLOVDIV

EIK 207024326

Management address: 43 Dimitar Talev Street, PO Box 8

A Casa Mia store • Plovdiv

store address: 2A Asen Hristoforov St

online store acasamiaplovdiv.shop

You can contact us: (1) at the above addresses, (2) by email galateo 1.0. bg @ gmail . com or (3) via viber / whatsapp on 0877 95 77 29

Our online store is intended for adults only.

We, as a Seller, provide our Users, subject to these Terms, to purchase the goods offered by us through the site acasamiaplovdiv . shop .

PART 1 - DEFINITIONS

1.1. User - any natural person over the age of 18 who visits, browses, orders, buys, comments on our site acasamiaplovdiv . shop

1.2 Buyer - any natural person over the age of 18 who enters into a distance purchase and sale contract through the acasamiaplovdiv.shop site

1.3 Seller - GALATEO 1.0 EOOD • PLOVDIV , as a store owner A Casa Mia • Plovdiv , through the site acasamiaplovdiv.shop

1.4 Online shop : A Casa Mia - domain acasamiaplovdiv.shop

1.5 Order - expression of desire by the User to purchase product/s, through acasamiaplovdiv.shop , in the form of an electronic document.

1.6 Product/s, Merchandise/s - any subject of a sales contract concluded between the Buyer and the Seller through acasamiaplovdiv.shop, categorized by description and type of material, price and image. acasamiaplovdiv.shop is not responsible for possible differences in the colors of the purchased goods due to the different settings of individual computers and devices. Applying for a purchase represents the user's agreement with the description of the relevant product in acasamiaplovdiv.shop.

1.7 Contract - the bilateral agreement, between the two parties, for the Seller to sell, and the Buyer to purchase, remotely through acasamiaplovdiv.shop, products, observing these general Terms .

1.8 Promotional campaign - any commercial message, with the purpose of promoting the site or goods sold for a certain period of time, in limited stocks specified by the Seller.

PART 2 - ONLINE STORE TERMS AND RIGHTS

You may not use our products for any illegal or prohibited purposes, nor by using our products violate any applicable laws (including, but not limited to, copyright laws).

You may not distribute viruses or any other harmful code. You have no right to disrupt the operation and functions of our site.

Violation of any provision of these Terms will result in the immediate termination of your right to use our site and the services and products related to it.

By accepting these General Terms of Use , you declare that you have reached the age of majority or have authorized us to allow any minor under your responsibility to use our site.

We reserve the right to refuse service to anyone, for any reason, at any time.

The content of the online store, including logos, graphic images, inscriptions, any commercial symbols, texts or multimedia content, are subject to copyright within the meaning of the Copyright Act and are the property of us and our partners who have provided us with the relevant information.

You agree not to duplicate, reproduce, copy, sell, resell or use any part of the Products or any contact on the Site without our express permission.

PART 3 - PRICES AND PRICE CHANGES

The indicated prices of the goods on our site are for 1 piece or for a set (expressly indicated for each type of goods) in Bulgarian leva with VAT included. We reserve the right to change the prices of the offered goods at any time without the need to inform the User in advance.

In the case of online or bank payments, we are not responsible for any additional costs related to fees, commissions, etc. incurred by the Buyer or his bank on the transaction itself. The costs of such payments are entirely borne by the Buyer. For this reason, we advise you to get information from your bank about possible additional fees that could be charged by your bank for similar transactions.

We are not responsible for any changes, modifications in prices, suspension of sale of products.

We make every effort to offer true colors and images of the products offered. But we cannot guarantee that the colors will not differ due to the screen settings of your device.

PART 4 ​​- Order procedure (conclusion of distance sales contract)

The ordering procedure begins with the User's expression of the desire to order and purchase a Product through our site by placing an order electronically, which is registered by him through our site.

Any product can be added to the cart if it is available. Adding products to the cart does not mean registering an order. In order to be registered, the order must be completed by filling in all the necessary data for delivery and payment. After completing the order, the Product subject to the order is saved automatically.

When placing an order through our site, the User undertakes to provide truthfully and accurately all necessary information, giving his consent to this information being provided to third parties through whom the order will be completed.

You can place an order by adding the desired products, following the steps indicated on the site to complete and submit your order.

We reserve the right to refuse or not fulfill an order (to cancel) when we suspect abuse or fraud.
In addition, we may cancel or refuse to fulfill an order in the following cases:

• non-acceptance by the issuing bank of the User of the online payment transaction,
• carrying out a transaction that does not result in receipt of funds on the Seller's account during the online payment
• the data provided by the User through the site are incomplete or incorrect
• The Seller has made 3 unsuccessful attempts to deliver the order to the Buyer.

Refusal or cancellation of the order does not result in any liability or subsequent obligation of either party to the other, and accordingly neither party has the right to make a claim for compensation from the other.

SECTION 5 - PRIVACY

The privacy of all personal information for the Users of our site is very important to us, for this we have prepared our Privacy Policy in accordance with Bulgarian and European legislation in the field of personal data protection, which you can consult here . We use all collected and processed data of our Users only for the purposes and needs for which they are provided and described in our Privacy Policy.

By providing their personal data, Users agree that it may be used for account registration, for order registration and fulfillment, for the preparation of invoices and bills of lading, their provision to third parties, for the delivery of the order made by them, for the implementation of marketing research, tracking, monitoring and analyzing sales and consumer behavior.

By providing his personal data, the User agrees to be included in Our database and gives his express consent to use this data for the purposes described in these Terms .

Each User has the opportunity to subscribe to receive an advertising Newsletter, and can opt out of receiving it at any time using a special opt-out link or by contacting us by email or by phone, mail, etc. already mentioned.

Opting out of a newsletter is not equivalent to opting out of these general terms and conditions and opting out of the sales contract.

SECTION 6 - PAYMENT AND DELIVERY

Each product has a declared value, for 1 pc. or for 1 set. The prices are in Bulgarian leva, including all taxes and fees stipulated by Bulgarian legislation, including VAT.

The methods of payment are indicated when proceeding to an order, and the User is obliged to indicate all necessary information for issuing the relevant payment document.

More information on payment methods can be found on our Payment and Shipping Policy page here .

SECTION 7 - WARRANTY PERIOD

The commercial guarantee of the goods we offer has one, if it is provided by the manufacturer. Availability details can be found in the description of the respective product.

In cases provided by law, we are responsible for non-conformities of the goods, and consumers have legal remedies against the seller. In these cases, the guarantee is provided by "Galateo 1.0 EOOD, Plovdiv, 43 Dimitar Talev Street.

The user has the right to exchange and return within 14 days from the date of delivery of the order under the conditions specified in our Exchange and Return Policy, which you can consult here .

Ownership of the Goods passes from the Seller to the Buyer at the moment of receipt of the goods, after payment of the amount owed by him, certified by a signature on the transport document provided by the courier, or on the receipt, upon receipt in our store.

SECTION 8 - PRIVACY

According to the current legislation in relation to the protection of personal data, we undertake to process and store the received personal data only for the purposes specified in our Personal Data Privacy Policy, ensuring that they are not accidentally lost.

The purposes for which we collect and process personal data are to contact and inform Users, to manage orders placed, delivery of shipments, evaluation of products, evaluation of orders, evaluation of the company's activities, marketing, administrative, etc. research and observations of sales and consumer behavior.

Each user is considered to have been informed by these Terms that they are guaranteed the rights to information and the right to change personal data provided by the current legislation,

Every user has the right to submit a request, in writing, by signing it, dating it, sending it to the email address galateo1.0.bg@gmail.com or to the address 4004 Plovdiv, ul. Asen Hristoforov 2A, to the attention of "GALATEO 1.0" Ltd. to exercise the above rights without incurring a charge from us.

Users' personal data may be provided to our partners in connection with the performance of the sales contract and to achieve our legitimate business purposes.

Users' personal data may be provided to the prosecutor's office, judicial institutions, police and other state bodies, on the basis and within the framework of legal provisions and as a result of their express request.

PART 9 - COMMENTS, FEEDBACK

If we receive online or by email, mail or other method, certain materials (collectively " comments ") - for example, IF at our request or on your own initiative, you send us ideas, suggestions, advice, or other materials - you agree that we may at any time without restriction, at our discretion, use these comments by copying, modifying, publishing, translating and using them for our business.

Accordingly, we have no obligation to (1) ensure the confidentiality of Comments, (2) pay compensation for Comments, or (3) respond to Comments.

We reserve the right (but have no obligation) to monitor and remove content that we deem, in our sole discretion, to be illegal, offensive, threatening, defamatory, obscene or otherwise objectionable, or content that infringes intellectual property rights. any party's property or these Terms of Use.

You agree to avoid comments that infringe the rights of third parties, including copyright, trademark, right of privacy, personal rights and other real or personal rights. You also agree not to post any comments that contain defamatory or otherwise illegal, offensive or obscene material, or contain a computer virus or other harmful software that may affect the operation of our site or any linked website . You may not use a false email address, impersonate someone else, or otherwise mislead us or any third party as to the origin of any Comments. You are solely responsible for the comments you post and their accuracy. We do not and will not be responsible for any comments posted by you or any third party.

SECTION 10 - PERSONAL DATA

Sending personal information through our online store is governed by our Privacy Policy, which you can read here .

SECTION 11 - ERRORS, INACCURACIES, MISSING DATA

It may happen that parts of the content of our online store are presented with spelling errors, inaccuracies or missing data regarding product description, prices, promotions, value and/or delivery time, stocks. We reserve the right to correct any errors, missing data and/or inaccuracies, changing information or canceling orders, at any time and without notice.

SECTION 12 - PROHIBITIONS

In addition to the cases mentioned in these Terms for the prohibition of our site, it is prohibited to use the site or its content for:

SECTION 13 - FINAL PROVISIONS

In the event that any part of these Terms becomes invalid due to a change in laws and regulations, all other parts of these Terms will remain in full force and effect.

These General Terms and Conditions together with our Policies published on our site constitute the Agreement between us as a Seller and each User and govern the rules for using our online store.

You can familiarize yourself with the latest version of these General Terms and Conditions published on our site.

For any additional questions, you can contact us by writing to the email address: galateo1.0.bg@gmail.com.